Owner : Christine Lance
N°SIRET : 75062641800016
18, allée chante alouette 69130 ECULLY FRANCE                       
Website : www.christinelance.com

These general conditions of sale are concluded between on the one hand :
The craftsman auto-entrepreneur "Christine Lance" and any other person or entity wishing to make a purchase via the merchant site "christinelance.com."
These general conditions of sale are expressly authorized by the client user which declares and admits having a perfect knowledge before validation of the order and accept such terms.

1-Products :
Objects offered for sale by Christine Lance are those presented on the site within the limits of available stocks. Accordance with the provisions of Article L.111-1 of the French Consumer Code, the customer may order prior to ascertain the nature of the products for sale. The text and photographs contained in the online store and illustrating the articles presented are not in the contract.

2-Price :
All prices quoted on the website are in Euros. Transport costs are included for deliveries in France and in the countries of the European Union, Switzerland, Norway. For other countries, would result in a quote.

The trader starts Christine reserves the right at any time to change its terms and conditions.

3-Payments :
The product price is payable in cash on the day of the order.
The customer pays the order:
- By bank transfer (France only), or
- Using the online payment system via Pay Pal secure server.
The order will be considered effective only when the payment centers concerned have given their consent. In case of refusal, the order will be automatically canceled.
Any order paid by bank transfer will be processed upon receipt of payment.

4-Transactions :
The customer wants to buy a product through the Site Christine Lance must follow the process of ordering that site.
The confirmation of the order leads acceptance of these terms of sale and the recognition of having knowledge.
All data will be recorded and confirmed evidence of transaction signing and acceptance of transactions.

5-Shipping :
Transport costs are free for France and the EU. For other countries, an estimate will be determined by the seller.

Delays reported are expressed in days.
Processing time and shipping the order runs from the receipt by Christine Lance Regulation.
The deadline for orders is 48 hours.

For France :
The packages are sent by Colissimo. When sending Colissimo buyer receives an email stating the number of packages to follow him on inviting www.laposte.fr / Colissimo.

Depending on the item ordered, the price and place of delivery, an estimate of transport pre-established by the seller Christine Lance and accepted by the buyer will be in exchange Email prerequisites.

The packages are sent by carriers.
The carrier making the delivery at the foot of the building (or house) of the buyer. Delivery in the story is not included in delivery.
The delivery note issued by the carrier, dated and signed by the customer upon delivery of the product constitute proof transport and delivery.
In the case of an order containing products whose deadlines are different, the processing time and shipping control is aligned with the longest time.
Delivery times may in no case be enforceable.
Christine Lance disclaims any liability for delivery too important because the postal services or transport.
The goods always travel at the risk of the purchaser is required to check the condition of the goods upon arrival of the package.
In case of fault (missing or broken), the buyer must always refuse the package with the postal services or the carrier and note a reserve on the delivery within 48 hours after delivery.
Any anomaly concerning the delivery will always be notified to Christine Lance on the day of receipt or no later than the first business day following receipt. Any claim made after this deadline will be rejected and Christine Lance will be released from any liability.
Christine Lance reserves the right to require the purchaser to return the defective product. Except in the case of non-compliance, the cost of return as well as any other product delivery will be borne by the purchaser.
If the above conditions are met, Christine Lance proceed either exchange or refund the defective product good to have (subject to the merits of the request of the buyer).

6-Return/Exchange :
If the buyer is not satisfied with the order, Christine Lance agrees to exchange or refund good to have the following conditions:
- The customer within 7 working days after the delivery of the order, right back at its own expense in accordance with Article L121-16 of the Consumer Code.
- The returned product must be in its original condition and packaging. It must not have been used, or have suffered deterioration.
- The shipping and return will be charged to the buyer.
Only the price of the returned product will be supported.
Shipments against refund will not be accepted.

7-Responsibility :
Christine Lance disclaims all liability for the use and content of the items ordered.
Christine Lance incurs no responsibility for the conformity of the products with regard to legislation and standards.
The characteristics of our products may be modified or improved at any time.

8-Confidentiality :
In accordance with the French Data Protection Act of 6 January 1978, the buyer has the right to access and rectify information concerning him. It is sufficient to exercise this right, send an email to Christine Lance. In any case we will not disclose confidential information related to the account of the buyer.